Shipping policy
We offer Ground Advantage and Priority Mail through the USPS on all orders. Orders typically ship out from Fort Collins, CO within 1-3 days of order receipt. Depending on your location, you can expect your domestic order within 3-8 days of purchase depending on which shipping option you select—barring issues / delays with the Postal Service, which are beyond our control.
If there is an error / delay with your delivery, we encourage you to contact your local post office. Once shipments have been picked up by the USPS, we no longer control their delivery and are unable to provide you with information about what / where your package might be outside of information provided by tracking. The USPS will have this information. In the event that your shipment arrives damaged or is reported lost by the postal service after contacting them, please contact us and we will do our best to make things right for you, but please understand these instances are outside of our control.